PMO Analyst (12 Month FTC)

Key Responsibilities

SoW Creation & Demand Intelligence

• SoW Drafting: Lead the accurate drafting of all new Statements of Work (SoWs) and Variations, translating client needs into clearly articulated deliverables and milestones.
• Demand Triage: Identify upcoming demand from client conversations and brief the Resourcing Team early with precise candidate profiles and start dates.
• Resourcing Liaison: Serve as the primary interface between the account’s delivery needs and the central resourcing function to ensure a high-quality pipeline of candidates.

Onboarding & Compliance

• End-to-End Onboarding: Manage and continuously enhance the onboarding process for all new team members, ensuring required equipment, credentials, and access are ready on day one.
• Compliance Gatekeeping: Enforce robust document and version controls across all contract documentation to keep the account continuously audit-ready.
• Obligations Tracking: Maintain a central Contract Obligations Tracker to monitor and report on every deliverable promised in an SoW.

Account Operations & Governance

• SLA & KPI Management: Gather and analyze KPI data, monitor performance against SLAs, manage the RAID log, and provide detailed monthly rationale for service reviews.
• Governance Support: Lead the preparation of high-quality materials for project boards, including slide packs, agendas, and tracking actions/decisions through to completion.
• Financial Monitoring: Support the collection of timesheets and expenses to ensure accurate monthly invoicing and track expenditure against contractual caps.

Portfolio Dimensions

• Demand Coordination: Managing a continuous flow of demand for 100+ delivery roles across a complex portfolio.
• Governance: Orchestrating monthly service reviews and quarterly balanced scorecards.
• Financial Integrity: Tracking actual spend against forecasts, monitoring burn-down rates, and ensuring month-end reporting accuracy.
• Compliance: Ensuring 100% adherence to IR35, security vetting, and contractual obligations.

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance 
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Sharing in success bonus (Non contractual)
• Health assessments

About TPXimpact - Digital Transformation 

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.

Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.