Contracts Manager

We are looking for a Contracts Manager to operate within TPXimpact’s commercial and procurement function as our business continues to scale and mature. This role requires strong stakeholder and contract management skills.

Reporting to the Head of Commercial & Procurement, this role will focus on:

• Supporting TPXimpact teams through the client contracting process so that the services and projects we have sold are accurately documented, executed and stored.
• Proactively managing TPXimpact’s current client contractual relationships with confidence.
• Managing cases via a workflow management system, maintaining and updating NDA, client and supplier registers, as well as deliverables and obligations trackers, concession, wins and contractual risk logs. 
• Contributing to an education culture so that our wider teams can start to contract more confidently with increasing autonomy.
• Ensuring that our engagements with suppliers are commercially robust and contributing to a sustainable supply chain.

You will be supporting two divisions -Digital Transformation and manifesto across a wide range of sectors. The client projects are incredibly varied with a unifying theme to create impactful change. 

You will be working in TPXimpact’s Business Enablement function which supports TPXimpact to safely scale our operations by removing friction and enabling our teams to deliver quality services for our clients. Our ambition is to continually create an environment where clients enjoy working with us and people enjoy working for us because systems and processes are frictionless. 

Dimensions

• Resource complexity and nature of work teams, The work will involve a level of complexity that requires knowledge of public sector contracts, legislation,  the company internal systems. Each case needs to be assessed on its own merits as well as against the internal checklists.
• Problem solving responsibility and complexity, ability to be pragmatic and work to provide solutions where there are potential risks/blockers. Providing new ways of working to the team if something isn’t working 
• Change management requirements, ability to adapt to changes in systems, legislation, ways of working, and to train others as required
• Internal / External interactions, growth (including bid teams) and client services for both DT and manifesto, finance team, resource operations team, clients’ legal/commercial  or service teams
• Strategic timeframe working towards, this is the timeframe they are working towards - 12 -24 month business plan

Behaviours and PACT values

Purposeful

• Create a Positive Contracting Experience: By providing an efficient, practical, and competent service, you ensure that every client interaction is meaningful and contributes to their success.
• Manage the Contracting Process: Your role is crucial in ensuring that contracts are handled with precision and purpose, from bid win to signature and filing.

Adaptable

• Support the Wider Business: Flexibility is key as you handle a variety of contractual tasks, from non-disclosure agreements to urgent queries, adapting to the needs of the business.
• Deputise in Senior Contracts Manager’s Absence: Your ability to step into different roles as needed demonstrates adaptability and readiness to meet challenges head-on.

Collaborative

• Liaise with team members: Working closely with the Senior Contracts Manager and the Head of Commercial and Procurement ensures that contracts meet compliance standards and legislative requirements.
• Manage Stakeholder Relationships: Building and maintaining productive relationships with both internal and external stakeholders is essential for successful collaboration

Transparent

• Review, Negotiate, and Execute Contractual Terms: Transparency is vital in negotiations, ensuring that all parties have a clear understanding of terms and conditions.
• Excellent Communication: Your ability to communicate effectively, both in writing and verbally, ensures transparency and clarity in all interactions.

Technical skills

• Ability to work within Google or Microsoft environments
• Knowledge of signing tools for contracts 
• Knowledge of employment and tax legislation (Desirable)
• Knowledge of procurement legislation (Desirable)

Strengths, drivers and traits

• Strong client relationship management 
• Contract/procurement knowledge
• Commercial acumen 
• Adaptability 
• Strong communication skills – with ability to engage at all levels 

People-Powered Transformation

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance 
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments