Delivery Manager

A Delivery Manager is accountable for the performance of the team. In this role, you will:

Agile and Lean practices. You are able to identify and compare the best processes or delivery methods to use. You can recognise when something does not work and encourage a mindset of experimentation. You can adapt and reflect, be resilient and have the ability to see outside of the process. You can use a blended approach depending on the context. You can measure and evaluate outcomes. You know how to help teams to manage and visualise outcomes. (Relevant skill level: practitioner)

Communication skills. You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholders’ expectations and be flexible. You are capable of proactive and reactive communication. You can facilitate difficult discussions within the team or with diverse senior stakeholders.  (Relevant skill level: practitioner)

Financial management. You know how to balance cost versus value. You can consider the impact of user needs. You can report on financial delivery. You can monitor cost and budget; you know how and when to escalate issues.  (Relevant skill level: working)

Life-cycle perspective. You recognise when to move from one stage of a product life cycle to another. You can ensure the team is working towards the appropriate standards for the relevant phase. You can manage delivery products and services at different phases. (Relevant skill level: working)

Maintaining delivery momentum. You facilitate the delivery flow of a team, managing the pace and tempo. You actively address internal and external risks, issues and dependencies including where ownership exists outside the team.  (Relevant skill level: practitioner)

Making a process work. You are able to identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You add value and can coach our clients to inspect and adapt processes where necessary. You know how to guide teams through the implementation of a new process.   (Relevant skill level: expert)

Planning. You understand the environment and can prioritise the most important or highest value tasks. You use data to inform planning and manage complex internal and external dependencies. You provide delivery confidence and remove blockers or impediments that affect plans, and can develop a plan for difficult situations. You ensure that teams plan appropriately for their own capacity.  (Relevant skill level: practitioner)

People-Powered Transformation

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Working from home allowance
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance 
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Consulting

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.