Lead QA Engineer

• Owns the end-to-end testing strategy and lifecycle for major projects, devising new techniques while managing the primary technical relationship with the stakeholders.
• Maintains a hands-on approach, taking primary responsibility for building foundational framework components and resolving technical blockers that require expert intervention.
• Implements automated test solutions setting the "Gold Standard" for clean, performant, and maintainable code.
• Provides expert direction on framework design and test planning, defining firm-wide best practices and automation standards.
• Consults with stakeholders to determine which non-functional quality characteristics add value, leading the overarching strategy to ensure performance, security, and reliability are accounted for.
• Resolves systemic architectural blockers and process inefficiencies by translating complex, conflicting requirements into strategic solutions.
• Negotiates testing priorities, timelines, and regression risks with senior technical and non-technical stakeholders across organizations.
• Governs quality by peer-reviewing QA engineers to ensure architectural integrity and business value in all test approaches.
• Drives practice-wide improvement by researching and implementing emerging tools and automation frameworks.
• Mentors the QA Engineer cohort to cultivate the consultancy’s next generation of technical leaders.
• Provides the final expert recommendation on release readiness based on broad, data-driven risk analysis.
• Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise.

Behaviours 

Analytical Thinking & Problem-Solving

• Applies high-level critical thinking to evaluate systemic quality issues and technical debt across the organization, identifying the most effective automation strategies to maximise long-term ROI.
• Resolves high-complexity architectural bottlenecks and framework limitations that impact the productivity of multiple engineering squads or the wider consultancy practice.

Strategic Communication

• Translates complex technical risks and quality metrics into clear, actionable business insights for senior stakeholders and clients to influence delivery timelines and product roadmaps.
• Acts as a primary technical advisor, bridging the gap between engineering, product, and business leadership to ensure quality is a shared responsibility at an organizational level.

Mentoring & Leadership

• Cultivates a high-performance testing culture by setting technical standards, defining career development paths for the QA chapter, and coaching Senior Engineers into leadership roles.
• Drives the adoption of modern automation best practices and emerging methodologies across the entire consultancy, ensuring a consistent "Gold Standard" of delivery.

Adaptability & Risk Management

• Proactively identifies and mitigates high-impact, cross-project risks, ensuring the testing strategy remains resilient in the face of shifting business priorities or organizational changes.
• Leads teams through ambiguity and high-pressure scenarios, making high-stakes decisions on resource allocation and release readiness with confidence.

• Strategic Growth Driver: Passionate about evolving the consultancy’s automation IP and setting the "Gold Standard" for technical excellence across the entire engineering practice.
• Quality Governance Authority: Driven by the responsibility of defining organizational quality benchmarks and ensuring testing strategies align with high-level business value.
• Influential Technical Advisor: Composed under pressure, with the ability to navigate ambiguity and translate complex technical risks into clear, actionable insights for senior stakeholders.

 PACT values

• Purpose - The beating heart of our organisation—the impact we make on people, places, and the planet. Purpose is our driving force and at the core of our organisation.
• Accountability - As we apply flexibility, pace and growth through our self-organisation, we are accountable* to all of our stakeholders.
• Craft - Craft highlights our dedication to bringing precision, problem-solving, and creativity to our work, both with our clients and internally.
• Togetherness - Togetherness is ‘how’ we work - it captures the energy, fun, and user-centred approach that we embrace. It signifies the collaborative spirit we bring to our work, including people at every level and creating a sense of belonging to our teams.

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance 
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Digital Transformation 

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We are committed to having a positive impact on the clients and the communities we serve. We actively encourage applications from all genders, ethnicities, disabled people, members of the LGBTQIA+ community, and those from lower socio-economic backgrounds.

Don’t meet 100% of the criteria? We still want to hear from you. Please let us know if you require any adjustments during the recruitment process.