Senior Product Manager

We’re looking for a skilled Senior Product Manager to oversee the successful delivery of complex digital, design, data, and technology projects. The role requires a blend of practice and consultancy skills. You may be required to operate in project roles that are not purely Product Management, and you will need a broader skillset that includes adaptability, analysis, building connections through collaboration and conflict resolution, situational awareness, and communication.

You will need to know when to challenge and when to listen and be able to come up with and spot good ideas. You’ll be able to build relationships with clients at a senior level, helping them to champion Agile delivery and adopt the core principles of our product mindset. You’ll be comfortable acting as the glue that holds a team together, ensuring the team has a shared vision for our work while clarifying each individual’s roles and responsibilities. You’ll also feel comfortable stepping into more of a leadership role in projects that have smaller teams or tighter budgets where roles are usually more broad.

Professional knowledge & experience

Essential skills & experience

• Product manage on a diverse range of projects as part of TPXimpact’s digital and design consultancy offer with responsibility for leading projects
• Helping to shape how TPXimpact learns and applies the best and latest Agile and Product thinking in all that we do, in product development, service and organisational design
• Contributing to project strategy; helping shape the direction and vision of projects
• When required, managing the rhythms and rituals of a multidisciplinary design team, helping the team collaborate, communicate and learn throughout delivery
• Driving change; ensuring our clients are fully behind our ideas, our designs are implemented and we have champions for our agile approach to delivery and product thinking
• Inspire the teams you work with and be excited by the projects you manage; you’ll need to be creative and able to spot a good idea when you see one
• Supporting TPXimpact’s management team in operational matters like project resourcing and quality control
• Supporting sales activity ranging from the proposal and tender writing through to networking and speaking at engagement events

Desirable skills & experience

• A track record of product management and delivery management, ensuring that projects keep within time and budget constraints 
• The ability to manage multiple projects and deadlines concurrently 
• A range of experience in designing and delivering change within large and complex environments using Agile methodologies and Product thinking to deliver projects effectively
• Experience working with clients in local government, central government, or the third sector while managing stakeholders within large organisations
• Excellent communication skills working within a multidisciplinary team and more broadly outside of the team to grow awareness 
• The ability to help teams plan and prioritise their work over the product or client project lifecycle, helping them understand what tradeoffs must be made to deliver a project effectively 
• Confident in playing a servant leadership role within multidisciplinary teams, ensuring the team works together well and has clarity on their roles and responsibilities 
• Experience line managing colleagues while providing problem-solving support, coaching, and mentoring.

Behaviours and PACT values

• Strategic thinking and alignment with business objectives
• Adaptability to changing priorities and business needs
• Strong customer-centric approach to delivery
• Innovation and continuous improvement mindset
• High level of integrity and accountability
• Enthusiasm to contribute to the delivery practice and TPX more broadly

Technical skills

• Product management: Hands-on experience with implementing organisational change and embedding organisational product thinking
• Agile and Lean practices: Ability to coach and lead teams in Agile and Lean practices, 
• Financial management: Expertise in managing project budgets and financial forecasting.
• Risk management: Proven experience in identifying and mitigating project risks.
• Communication skills: Excellent ability to mediate and manage stakeholder expectations.
• Project performance monitoring: Skilled in tracking and reporting on project performance.