ABOUT YOU
Responsibilities
● Accountable for the successful delivery of complex projects, managing client expectations while ensuring commercial success.
● Build and maintain multidisciplinary delivery teams, ensuring they are motivated, collaborating, and working well together.
● Assist in the management of client accounts, identifying opportunities to grow revenues through project extensions or new opportunities.
● Support the professional development and continuous improvement of mid-weight delivery managers.
● Actively participate and support the development of a high-functioning Delivery Community of Practice.
● Engage and communicate effectively with client stakeholders.
● Consistently implement the defined delivery methodology to a high standard. ● Identify obstacles and help the delivery team to overcome them.
● Focus the project team on what is most important to the delivery of our products and services.
● Encourage and facilitate continuous improvement of our projects.
● Provide regular project and resource updates to Resource Managers and Heads of Delivery Management to plan and resource upcoming projects.
● Work effectively across multiple client projects and teams.
● Continuously maintain and update skills and knowledge to stay current within your relevant field of expertise
Professional knowledge and experience
Essential:
● Demonstrable experience in project management or delivery management roles.
● Strong understanding of agile and lean practices.
● Excellent communication and interpersonal skills, capable of engaging client stakeholders.
● Experience in financial management and budget setting in project environments.
● Ability to manage multiple parts of the product life cycle.
Desirable:
● An understanding of the GDS Service Standards and DDaT Framework
● Experience working with different levels of government and sectors like planning, health, and utilities
Behaviours and PACT values
● Strategic thinking and alignment with business objectives
● Adaptability to changing priorities and business needs
● Strong customer-centric approach to delivery
● Innovation and continuous improvement mindset
● High level of integrity and accountability
● Enthusiasm to contribute to the delivery practice and TPX more broadly
Technical skills
● Agile methodologies: Hands-on experience with agile methodologies and tools
● Risk management: Experience in identifying and managing project risks
● Financial forecasting: Skilled in budget management and financial forecasting
● Process improvement: Ability to challenge and improve project processes
● Planning: Experienced in leading planning processes in project environments
Strengths, drivers and traits (to follow)
● Strong leadership and team management skills
● Proactive problem-solving approach
● High level of resilience and adaptability
● Passion and commitment to quality and excellence in delivery
● Strong customer-centric and people first approach