Resource & Associate Manager

Dimensions

• Budget: Work towards an agreed Gross Margin target
• Headcount: N/A
• Resource complexity and nature of work teams: Work with both TPXimpact teams and our associate network. Coordinate resource planning across multi-disciplinary delivery teams, drawing from both permanent TPXimpact employee capacity and a flexible associate network. The work involves managing short and medium term capacity across simultaneous projects with varying scopes, durations, and technical requirements. You’ll ensure the right people are matched to the right projects to deliver value and meet client needs.
• Problem solving responsibility and complexity: Solving resourcing clashes You’ll be responsible for proactively identifying and resolving resourcing conflicts, such as overlapping statements of work, limited specialist availability, or changes in project timelines. 
• Change management requirements: You will play a role in managing change of project scope - this will involve adapting resourcing plans quickly to help teams adjust. 
• Internal / External interactions: Build relationships with our internal staff, stakeholders and our associate networks. Depending on the account, this will also include building client relationships. 
• Strategic timeframe working towards: Ensure projects are resourced efficiently to ensure they can start on time with the right skills and sufficient capacity over the short to medium term. 

Purpose

• Vision Alignment: Ensure that resource allocation and management decisions align with the overall purpose and goals of the consultancy.
• Client Focus: Demonstrate a commitment to understanding and meeting client needs, ensuring that resources are deployed to deliver meaningful impact.
• Motivation and Inspiration: Inspire team members by communicating the purpose behind projects and how their contributions make a difference.

Accountability

• Ownership: Take responsibility for resource management decisions and their outcomes, ensuring transparency and integrity in all actions.
• Reliability: Be dependable in delivering on commitments, ensuring that projects are staffed appropriately and on time.
• Performance Monitoring: Implement systems to track and report on resource utilisation and project progress, holding oneself and others accountable for results.

Craft

• Excellence: Strive for excellence in resource management practices, continuously seeking to improve processes and outcomes.
• Attention to Detail: Demonstrate meticulous attention to detail in planning and managing resources to ensure high-quality project delivery.
• Skill Development: Encourage and support the development of skills and expertise within the team, fostering a culture of continuous learning and improvement.

Togetherness

• Collaboration: Foster a collaborative environment where team members work together effectively, sharing knowledge and supporting one another.
• Inclusivity: Promote an inclusive culture where diverse perspectives are valued and everyone feels part of the team.
• Communication: Maintain open and honest communication with all stakeholders, ensuring that everyone is informed and engaged in resource management decisions.

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance 
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Digital Transformation 

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.