Automation Consultant FTC (4 Months)

• Provide delivery and support of automated processes that align with TPXimpact’s standard automation delivery phases.
• Discovery: Review and map backlogged processes as demonstrated by the client. Work with the Growth and Client Services Team to support quoting and effort estimation for automation builds. Analyse suitable automation technologies (Blue Prism, Microsoft Power Automate, UiPath) and highlight additional tools such as AI or process capture solutions to enhance innovation and efficiency.
• Design: Draft and agree on the Process Definition Document (PDD) with the client, define scope, and design the automation solution. Ensure full visibility of the PDD within TPXimpact.
• Design: Production of Solution Definition Document (SDD) detailing the technical solution, including architecture, design, components, and integration points.
• Build: Develop the automation iteratively, demonstrating and discussing progress with client SMEs and TPXimpact teams. Capture requirements, upskill stakeholders, and share knowledge throughout the process.
• Test: Engage in User Acceptance Testing (UAT) with the client and TPXimpact team, ensuring all automation pathways are fully tested and signed off by the client owner.
• Deploy: Implement the client automation into the live environment, monitor scheduled cases, and provide hyper-care for a smooth transition.
• Support: Offer dedicated process support for fixes, changes, and knowledge sharing with the client. Maintain up-to-date records of fixes and changes in TPXimpact’s Jira system for transparency.
• Production of Operating Processes Document for operating and maintaining the RPA solutions, including troubleshooting steps, monitoring guidelines, and escalation procedures.
• Provide technical support to TPXimpact’s business applications, growth, and client services teams, assisting with bid documentation and the identification of automation backlogs.
• Participate in regular client account meetings to support and provide technical expertise.

• Experience in designing and deploying automation solutions using Blue Prism and Microsoft Power Automate.
• Strong understanding of business process analysis and optimisation.
• Proven track record of delivering automation projects from concept to deployment.
• Experience with process discovery, documentation, and stakeholder engagement.
• Proficiency in automation development, testing, and deployment methodologies.
• Effective communication and collaboration skills to work with cross-functional teams.
• Knowledge of automation governance, security, and compliance requirements.

• Experience with UiPath automation.
• Knowledge of scripting languages such as Python, JavaScript, or VBScript.
• Experience with OCR and surface automation techniques.
• Understanding of CSS selectors.
• Experience with AI-based automation enhancements.

We're a purpose driven organisation, supporting organisations to build a better future for people, places and the planet. Combining vast experience in the public, private and third sectors and expertise in human-centred design, data, experience and technology, we’re creating sustainable solutions ready for an ever-evolving world.

At the heart of TPXimpact, we’re collaborative and empathetic. We’re a team of passionate people who care deeply about the work we do and the impact we have in the world. We know that change happens through people, with people and for people. That’s why we believe in people-powered transformation.

Working in close collaboration with our clients, we seek to understand their unique challenges, questioning assumptions and building in their teams the capabilities and confidence to continue learning, iterating and adapting.

Benefits Include:

• 30 days holiday + bank holidays
• 2 volunteer days for causes that you are passionate about
• Maternity/paternity - 6 months Maternity Leave, 3 months Paternity Leave
• Life assurance 
• Employer pension contribution of 5%
• Health cash plan
• Personal learning and development budget
• Employee Assistance Programme
• Access to equity in the business through a Share Incentive Plan
• Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
• Financial advice
• Health assessments

About TPXimpact - Digital Transformation 

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open, in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.