UK Wide

£45,000 - £55,000

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Business Analyst

About The Role

You will be part of the Delivery Team at TPXimpact, supporting project delivery managers who will task you on your projects. You will also have a line manager who will assist you with your development plan as well as coaching and mentoring.

At the highest level, Delivery is a TPXimpact product. We are all passionate about quality, about bringing the right skills together to tackle a problem and we worry if we feel our delivery is not hitting appropriate standards. This mentality is a huge strength of our team and is borne out by high levels of repeat and extended business.

We are expert at creating teams from a variety of sources - ourselves, contractors and increasingly TPXimpact Sofia (Bulgaria) - and ensuring that they perform to a high standard. Our clients really value this and it stands us out from many of our competitors.

The Business Analyst role is a crucial part of our delivery capability in supporting our Product and Delivery Managers. They bring together design, technical and data analysis skills to understand our client’s context, pain points and needs, which enable us to make genuine beneficial change happen.

This role description is not inflexible but is an outline and account of the main duties and capabilities. The role holder should, however, carry out any other reasonable duties commensurate with the role, as the needs of the company require.

Responsibilities

In this role, you will:

Accurately capture business and service needs ensuring processes are mapped out clearly for the delivery team
Using business analysis principles and tools to define requirements and processes that align with project goals
Leading small-to-medium-sized projects and supporting larger and more complex projects
Manage stakeholder relationships
Carrying out research and identifying risks
Documenting detailed requirements, functional and non-functional, that can be fed back to the relevant collaborators
Work independently where required
Being an active part of the delivery team to assist the team's successful project delivery
Encourage and facilitate continuous improvement of TPXimpact projects
Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques
Assist and support Delivery Managers, the Head of Delivery Management - Technology and the Delivery Director as required

The complexity or breadth of products or teams will vary in this role, depending on the context.

About You

Experience and Skills

Agile working. You can identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. You know how to help the team to decide the best approach. You can help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP) and scope. (Relevant skill level: practitioner)

Business analysis. You can investigate problems and analyse options for new and existing services. You know how to provide recommendations to solutions. You can work with stakeholders to identify objectives, opportunities and potential benefits available. (Relevant skill level: working)

Business improvement process. You know how to analyse current services and processes, and can identify and implement opportunities to optimise these. You can help to evaluate and establish requirements using relevant techniques such as gap analysis. (Relevant skill level: practitioner)

Business modelling. You can use a wide range of techniques to model situations confidently. You know how to gain the necessary agreement needed from subject matter experts and stakeholders, ensuring they review the results to fix any issues. (Relevant skill level: working)

Business process testing. You know how to report on system quality based on test results and pre-defined metrics. (Relevant skill level: working)

Digital perspective. You have the ability to apply a digital understanding to your work. You can identify and implement solutions for users. (Relevant skill level: practitioner)

Enterprise and business architecture. You understand and can apply the current target operating model to work. (Relevant skill level: working)

Innovation. You know about innovation and can apply this to your own work. (Relevant skill level: working)

Methods and tools. You can select and support the most appropriate tool or method to carry out various business analysis activities. (Relevant skill level: working)

Requirements definition and management. You can manage the requirements lifecycle. (Relevant skill level: working)

Stakeholder relationship management. You know how to identify important stakeholders, tailoring communication to their needs, and work with teams to build relationships while also meeting user needs. You have the ability to take opposing views to reach consensus. You understand how to work with stakeholders and contribute to improving these relationships, using evidence to explain decisions made. (Relevant skill level: working)

Testing (business analysis). You can review requirements, specifications and define test conditions. You can identify issues and risks associated with work while being able to analyse and report test activities and results. (Relevant skill level: working)

User focus. You can identify needs and engage with users or stakeholders to collate user needs evidence. You understand and can define research that fits user needs. You can use quantitative and qualitative data about users to turn user focus into outcomes. (Relevant skill level: working)

About Us

Why work at TPXimpact

The opportunity to achieve impact in the public sector through your work
Flexible working to help you function at your best
We’re collaborative, and will readily give our time to help your development and invest in your training
Everyone has a voice - inclusivity and respect are key to our culture
A focus on wellbeing with access to a range of wellness activities and an annual Fitness challenges
An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities

Some of the benefits include:

30 days holiday + Bank Holidays
2 charity volunteer days for causes that you are passionate about
Working from home allowance
Maternity/Paternity - 6months Maternity Leave, 3 months Paternity Leave
Life Assurance
Employer Pension Contribution of 5%
Health Cash Plan
Personal Learning & Development budget
Employee Assistance Programme
Access to equity in the business through a Share Incentive Plan
Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
Dental insurance
Financial advice
Health assessments

About TPXimpact - Consultancy

TPXimpact transforms the organisations, services and systems that underpin society. We're here to deliver ambitious and sustainable digital outcomes that improve how individuals and society experience the world.

TPXimpact started with the idea that business could be done differently. That, organisations should make a positive difference to people's lives and be a force for good in the world.

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.

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