All Locations
UK Wide
Advertising Salary
£60,000 - £75,000

About The Role

You will report directly to the Head of Product.

The Outpost Platform is a suite of applications, tools and resources that make new service directories possible. It's free, open source and community-driven .

Outpost was originally developed by FutureGov, now TPXimpact, in 2019 while working with the Buckinghamshire Family Information Service. In 2022 TPXImpact began work with the Royal Borough of Greenwich and the Department for Levelling Up, Housing and Communities (DLUHC) via the Local Digital Fund to create a reusable directory product.

While this role requires lots of product management experience, you must also be flexible in your delivery management. You will work alongside a multidisciplinary team and be responsible for the whole lifecycle of the product. 

You will need to be ambitious, defining compelling product roadmaps that meet business and customer needs and working with a sense of urgency to move quickly and deliver results promptly. You will have the skills to turn your roadmap increments into real value for the stakeholders through your creative and resourceful mindset, finding new and better ways to approach problems and create solutions. You will be willing to take calculated risks and make bold decisions whilst making the most of limited resources and finding creative solutions to complex problems. 

With your deep understanding of and dedication to meeting customer needs, you will be able to innovate Outpost as a product, taking ownership and being accountable for its success. Your collaborative mindset and excellent communication will see you build strong relationships with team members and stakeholders.

You will also be responsible for helping grow the number of local authorities using Outpost and generate an income pipeline from the platform.  

Supporting and growing the Outpost community in Local Government and looking for new opportunities in other sectors are also beneficial to this role. 

Part of your role will also include supporting existing and new live services throughout their entire lifecycle. 

With your thorough awareness of digital technologies and agile delivery methods, you will have a knack for product innovation with one eye on the future and the aptitude to do all of this within a complex stakeholder environment. And, of course, you’ll be keeping budgets in check and delivering to tight operational deadlines.

This role is an opportunity to shape a new way of working with local government and open-source applications. One where the product is owned and driven by the community. It requires someone willing to try their hand at what needs to be done to move the product forward.


This role description is not inflexible but is an outline and account of the main duties and capabilities. The role holder should, however, carry out any other reasonable duties commensurate with the role as the needs of the company require.



  • Leading, developing, evolving, and growing the Outpost Platform 
  • Develop/Grow and manage the Outpost community - both internal and external networks within the TPXimpact domain
  • Working in collaboration with the Local Authorities, DLUHC and any future partners
  • Ensure all members of the team are being managed in line with the TPXimpact Performance Management Framework and core values
  • To line manage effectively through coaching style of management and to support them in achieving their objectives and overall career progression, carrying out all day to day elements to include hiring, appraisals, 1-2-1 meetings, team meetings, personal development plans, identifying training needs and performance management
  • Responsible for maintaining current staff satisfaction levels with a view to working with the wider management team on how we can improve 
  • Be a champion of agile ways of working across the team 
  • Manage talent acquisition and retention of the team 
  • Assisting on proposals and ensuring effective handovers between the delivery and sales team where appropriate.
  • Work with the Outpost Lead Engineer to plan and resource upcoming projects 
  • Responsible for the capacity management of the product and design team, aiming to have 80% utilisation across the team
  • Take ownership of commercial relationship with clients ensuring project profitability and quality targets are achieved  
  • Work closely with the Growth and Commercial teams keeping them appraised of project performance highlighting any potential issues
  • Contributing to pre-sales and marketing as required
  • Work with marketing to ensure each project gets written up as a case study 
  • Continuous Improvement - Run regular internal and external retrospectives 
  • To review the post-project  evaluations, to learn and share this knowledge with wider teams and strategically plan changes in improvement
  • Contributing to the Community of Practice

About You

Experience (Essential)

  • Experience developing a new product. Growing uptake and community of users.
  • Managing ongoing support for client facing products.
  • Helping to shape how TPXimpact learns and applies the best and latest Agile and Product thinking in all that we do, in product development, service and organisational design
  • Contributing to project strategy; helping shape the direction and vision of projects
  • When required, managing the rhythms and rituals of a multidisciplinary design team, helping the team collaborate, communicate and learn throughout delivery
  • Driving change; ensuring our clients are fully behind our ideas, our designs are implemented and we have champions for our agile approach to delivery and product thinking
  • Inspire the teams you work with and be excited by the projects you manage; you’ll need to be creative and able to spot a good idea when you see one
  • Supporting TPXimpact management team in operational matters like project resourcing and quality control
  • Supporting sales activity ranging from the proposal and tender writing through to networking and speaking at engagement events

Experience (Desirable)

  • A track record of product delivery, ensuring that projects keep within time and budget constraints 
  • The ability to manage multiple projects and deadlines concurrently 
  • A range of experience in designing and delivering change within large and complex environments using Agile methodologies and Product thinking to deliver projects effectively
  • Experience working with clients in local government, central government, or the third sector while managing stakeholders within large organisations
  • Excellent communication skills working within a multidisciplinary team and more broadly outside of the team to grow awareness 
  • The ability to help teams plan and prioritise their work over the product or client project lifecycle, helping them understand what tradeoffs must be made to delivery a project effectively 
  • Confident in playing a servant leadership role within multidisciplinary teams, ensuring the team works together well and has clarity on their roles and responsibilities 
  • Experience line managing colleagues while providing problem-solving support, coaching, and mentoring.

About Us

Why work at TPXimpact
  • The opportunity to achieve impact in the public sector through your work
  • Flexible working to help you function at your best
  • We’re collaborative, and will readily give our time to help your development and invest in your training
  • Everyone has a voice - inclusivity and respect are key to our culture
  • A focus on wellbeing with access to a range of wellness activities and an annual Fitness challenges
  • An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities

Some of the benefits include:

  • 30 days holiday + Bank Holidays
  • 2 charity volunteer days for causes that you are passionate about
  • Working from home allowance
  • Maternity/Paternity - 6months Maternity Leave, 3 months Paternity Leave
  • Life Assurance 
  • Employer Pension Contribution of 5%
  • Health Cash Plan
  • Personal Learning & Development budget
  • Employee Assistance Programme
  • Access to equity in the business through a Share Incentive Plan
  • Green incentive programmes including Electric Vehicle Leasing and the Cycle to Work Scheme
  • Dental insurance
  • Financial advice
  • Health assessments

About TPXimpact - Consultancy

TPXimpact transforms the organisations, services and systems that underpin society. We're here to deliver ambitious and sustainable digital outcomes that improve how individuals and society experience the world.

TPXimpact started with the idea that business could be done differently. That, organisations should make a positive difference to people's lives and be a force for good in the world. 

We drive fundamental change in approaches to product and service development, delivery and technology. Our agile, multidisciplinary teams use technology, design and data to deliver better results, improving outcomes for individuals, organisations and communities.

By working in the open in partnership with our clients, we not only transform their systems and services but also build the capability of their teams, so work can continue without us in the longer term. Our focus is sustainable change, always delivered with positive impact.

We’re an inclusive employer, and we care about diversity in our teams. Let us know in your application if you have accessibility requirements during the interview.

Other jobs like this

All Locations
UK Wide
Advertising Salary
£60,000 - £75,000
All Locations
UK Wide
Advertising Salary
£45,000 - £55,000
All Locations
UK Wide
Advertising Salary
£75,000 - £85,000