70% to 80% billable
20% to 30% on coaching, sales & practice
Lead Consultants lead by example. They demonstrate and shape best practices through hands-on delivery as part of project teams. They represent what the best of TPXimpact looks like for their professions, working with our other design specialists on the ground.
They provide detailed direction to TPXimpact projects. They take project leadership roles as or alongside Project Directors, by informing how user, organisation and community needs are understood and met. They work with directors and partners on accounts and projects to plan future project work, responsible for ensuring that TPXimpact strategy, transformation, organisation design, change, impact and/or research work is well planned and well-executed.
Lead Consultants will report to the Consulting & Change Director and have responsibility for shaping and delivering improvements to the practice within TPXimpact. Lead Consultants are part of the capability leadership team, working alongside the Head of Operations and OD&C Managers to improve practice.
Lead Consultants are credible experts and conveners, supporting designers, researchers, technologists and analysts across multiple projects and disciplines. This is a capability and client work leadership role and will therefore be accountable for TPXimpact and client work objectives to delivery.
A TPXimpact Lead Consultant:
- Is comfortable with ambiguity and helping clients at all levels and teams find clarity and direction
- Is creative, curious, and a lateral thinker
- Has deep experience of translating ideas and insight into tangibles
- Works and coaches colleagues and stakeholders to build trusted relationships
- Has a design-thinking mindset and background, a strong understanding of agile methodologies, and is able to apply and coach their skill sets within contexts of system & organisational challenges
- Has resilience, grit and empathy
- Leads by example in delivery and behaviours
Key responsibilities
- Lead and carry out hands-on consulting & design work as part of delivery teams
- Detailed direction for consultants / designers on projects across multiple specialisms including organisation design, change, impact and technology
- Coach consultants / designers in the project team to develop skills aligned with their objectives
- Work alongside Partners and Directors to plan project work with meeting user, organisation and community needs at the forefront
- Lead in developing and improving practices across all projects, aligned to the goals of the Consulting & Change practice and TPXimpact strategy
- Lead in making our best practice repeatable and accessible for both perm staff and contractors through knowledge management
- Lead on sales and pitches, ensuring a pipeline of work for Consultancy & Change
- Lead risk, issue and project management
- Lead on Org Design content for Community of Practice development and bringing together multi-disciplinary teams to enhance TPXimpacts collective skills & knowledge
- Line manage and coaching for senior consultants where applicable and support recruitment of new skills into the directorate