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UK Wide
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About The Role

About the role

We are looking for an energetic, self-motivated and organised individual to join a small but focussed central team that are establishing a modern, mature and scalable internal IT function based on a SaaS/PaaS cloud-based infrastructure. 

This role will report directly to the IT Manager who is accountable for management of internal IT and will support you to make key decisions along the way.

You will work closely together to help galvanise the recently merged set of individual companies into a single, standardised organisation with a high-quality IT function which provides for our users. You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 5 year plan.


Responsibilities

  • work as part of the the internal service desk team; helping users with desktop support, hardware issues and a wide range of SaaS & PaaS applications

  • manage the hardware management lifecycle for all devices and peripherals across the company

  • manage the Software Asset Register (SAR) and Hardware Asset Register (HAR)

  • manage onboarding of users onto internal systems, taking into account access rights, roles and permissions

  • enforce consistent standards for management of our portfolio of cloud-based apps

  • enforce information security, governance and certification standards across the IT estate

  • support in the running of internal audits 

  • support the documentation of the internal IT estate

  • support in rationalising and consolidating the current portfolio of applications towards a single, standardised set of tools for the organisation

  • proactively monitor the IT estate for vulnerabilities and opportunities for improvement

  • manage onboarding of users onto internal systems, taking into account access rights, roles and permissions

About You

Experience (essential)

  • Industry standard, best-practice ITOps

  • Hands-on ITOps management in a cloud-based SaaS/PaaS environment

  • Service desk

  • Hardware management

  • Asset register management


Experience (nice to have)

  • Working with near/off-shore resources

  • CyberEssentials+ / ISO certification management

  • InfoSec / InfoGov expertise

  • Apps rationalisation / consolidation projects

  • Technical author

  • Process & systems improvement

  • Data management

About Us

Why work at TPXimpact
 
  • The opportunity to achieve impact in the public sector through your work
  • Flexible working to help you function at your best
  • We’re collaborative, and will readily give our time to help your development and invest in your training
  • Everyone has a voice - inclusivity and respect are key to our culture
  • A focus on wellbeing with access to a range of wellness activities and an annual Fitness challenges
  • An inclusive workplace with active advocacy networks for women, LGBTQI employees and people from ethnic minorities

Some of our benefits include:

  • 30 days holiday + bank holidays

  • Life Assurance

  • 2 charity volunteer days for causes that you are passionate about

  • Working from home allowance

  • Share incentive plan

  • Maternity/Adoption Paid Leave = 6 months, Paternity Paid Leave = 3 months

  • Cycle-to-work scheme

  • 5% Employer pension contribution

  • Personal learning development budget

  • Electric vehicle leasing scheme

  • Health Cash Plan

  • Employee Assistance Programme

 

About TPXimpact

 

TPXimpact exists to transform the organisations, services and systems that underpin society. Our multidisciplinary teams work across technology, design, and digital experiences, applying strategic and creative thinking, innovative design and user-centred approaches to the most complex challenges of our time.

Working in agile, 21st-century ways, we put people and communities at the heart of every transformation. We’re united by the belief that it’s possible to deliver more; that by harnessing digital technologies, modern ways of working and a fresh mindset we can create better outcomes for people and the planet.

This is transformation that matters.

Apply

Apply today with your CV and cover letter. Successful applicants will be shortlisted for an initial phone screen. If your application is progressed, you’ll then complete a formal second stage competency-based interview.

If you require any adjustments at interview, such as extra time or breaks etc, please let a member of the recruitment team know once they’ve been in touch.

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